The navigation reception training is a 4 module accredited certificate focussing on the development of receptionists in GP practices to provide them with the skills and tools to sign post patients more effectively to community services and other health professionals. It brings together agencies such as GP services, mental health and substance misuse services, DWP, housing and homelessness services across all sectors of the community, making best use of existing resources, good practice and community assets. 3 Identification of technology, digital channels and opportunities to support new ways of working 3 Improving the availability of Primary Care data. Component of the Model: Seamless Working, Local Services and Integrated Care for People with Complex Needs. 0000007476 00000 n Core to the Primary Care Model for Wales is the principle of services planned and delivered across the 24/7 period with an appropriate response to people with urgent care needs. The vision for integrated, resilient and sustainable health and social care clusters has been developed, as described below. The cluster has invested in a community diabetic dietician for the Area, and has been involved in the development of the new Diabetes Advanced Nurse Practitioner role. There are roughly 60 of these primary care clusters across Wales. Whilst risks remain high, this places the health board in a position to target ‘at-risk’ practices and to support them to implement the Primary Care Model for Wales as a priority, with GPs only doing what GPs must do. 0000063819 00000 n 4.4.4 The Health Board has contributed to the successful Regional Partnership Board (RPB) bid to the Transformation Fund to support the delivery of the shared vision for clusters. It could also reduce referrals and unplanned appointments, allowing hospital staff to focus resources on those who require hospital care and on planned specialist care. Negotiations around the 2019-20 contract have recently begun and these will focus on ensuring this transformation continues at pace, including: Services are shifting to community pharmacies. 4.4.6 A workstream for health and well-being centres has been mapped out with reference to the Care Closer to Home strategy. For optometry practices this includes optometrists training to deliver more services in primary care and to train to prescribe medication. Cabinet is invited to note the Welsh Government’s approach to health and wellbeing through the Primary Care Model for Wales, strategic and local action to support its implementation and examples of the Model in North Wales. A new model will deliver current services and ensure that different services work seamlessly together to improve the response to local needs. 4.4.7 It is recognised that achieving success will require the estate to be used in partnership with other services. The funding is allocated for: The aim of the Primary Care Model is to improve the health and well-being of the population and will reduce inappropriate demands on secondary care services such as A&E. These personalised plans outline what patients are expected to do for themselves to maintain and improve oral health. GP practices - data as of 30 Sep 2018 In line with Interim Finance Notice 01/2015, this Cabinet paper and supporting submission has been cleared with HSS Finance (CW 7144/2019) and Strategic Budgeting (SB), clearance code SB0821/5. integral to the recovery pathway for people, the project will align with plans for developing supported housing in North Wales and key services, which are currently not available. People are encouraged to make informed choices with the help of their local care team and by including them in the design of their local services and using feedback on user experiences. The paper can be published 6 weeks after the respective meeting. The Primary Care Model for Wales Timely Access to Care Mental Health This document supersedes the 2018-21 NHS Wales Planning Framework and applies to NHS health boards, trusts and supporting organisations. Ongoing dialogue is taking place with partners and other stakeholders to better understand the requirements within different levels of centres and at cluster level, including non-Health Board estate. assistance in dealing with crisis, end of life and on-going health conditions. The following amendments were tabled: Amendment 1 - Darren Millar (Clwyd West) Add as new point at end of motion: Regrets that some of the aims within the Primary Care Model for General Medical Services will be undermined by the current GP recruitment crisis. There are no Welsh Language statutory implications as a result of this Cabinet paper. Health and social care services re under pressure everywhere – not only in Wales. These telephone systems are also designed to enable telephone consultations and to triage people with clinical needs and prioritising those with urgent needs. General Medical Services – Since 2017-18, considerable progress has already been made through new contractual arrangements which have delivered a new state-backed indemnity scheme in response to growing concerns around rising costs and market instability and the introduction and funding of Enhanced Services. service developments based on demand; planning and transformation is led through coordinated local care teams, the promotion of healthy living by making well-being less of a medicalised term, service planning and delivery across local communities, a more preventative, pro-active and coordinated care system which includes general practice and a range of services for communities, a whole system approach that integrates health, local authority and voluntary sector services, and is facilitated by collaboration and consultation, care for people that incorporates physical, mental and emotional well-being, which is linked to healthy lifestyle choices, integrated and effective care on a 24/7 basis, with priority for the sickest people during the out-of-hours period. It aims to be easier for people to access the right help and support. Investment in North Wales is shown at Annex C. The National Director for Primary Care is leading a Strategic Programme for Primary Care. This telephone model, which assesses the urgency of the call, can direct people to the best service for them. 0000007596 00000 n However, results from the 2017-18 National Survey for Wales do not show a corresponding increase in people’s satisfaction with accessing primary care services in a GP setting. For our of hours services, this includes the phased roll out of the 111 service and participation and response to the national peer review. File size 168 KB. The existing ward area will then be converted for outpatients and therapies. 1.1 Statistics in Wales show an improving trend regarding availability of GP surgery appointments during core opening hours. 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