Check your gift certificate balance here at any time, or e-mail customer service at … Get the answers to the questions most commonly asked about BNSF. Thank you BNSF Logistics!” For nearly 170 years, BNSF has been safely and efficiently transporting freight and helping shape our country's history. The latest complaint career was resolved Jan 22, 2021. Here, you’ll find news releases, customer notifications and media assets available for use by news organizations. Burlington Northern Santa Fe [BNSF] has an average consumer rating of 1 stars from 40 reviews. Marketing News notifications inform BNSF customers of new service or product offerings, or of permanent changes to existing service. Customer Service: 312-322-6777 Weekdays 8 a.m. to 5 p.m. Search for other Railroads in Phoenix on The Real Yellow Pages®. Welcome to the BNSF newsroom. We are happy this platform speeds things up, and reduces the back and forth emails. Copyright © 2021 CenterPoint. Going the extra mile for our customers and our communities. Find out if intermodal is right for you. Find mileage-based and percent-of-revenue Fuel Surcharge rates and information. BNSF purchases material and service items from an extensive list of sources. Our new Customized Rate Profile tool enables you to create, save and run rate reports for the commodities you ship the most and the shipping lanes you most frequently use. Customer Service: 312-322-6777 Weekdays 8 a.m. to 5 p.m. Serving Carrier Reciprocal Switch Inquiry. See if the industry or facility you are looking for is served by the BNSF using our Serving Carrier Reciprocal Switch Inquiry tool. Stay current with what BNSF is doing to operate a safe rail network, on our network, in the communities through which we operate and the services we offer. Customer Letters inform BNSF customers on a variety of marketing and service-related topics. Estimate your carbon footprint savings by using rail transportation. The Loading Origin Guarantees (LOGs) program is a centerbeam flatcar, boxcar, refrigerated boxcar, gondola, and bulkhead flatcar guaranteed equipment placement program. AMBS Solutions is the primary resource for verification. We are committed to proactively identify, attract and develop long-term partnerships with certified minority, woman and veteran-owned and small disadvantaged businesses, while fulfilling BNSF Vision and Values. Glossary of railroad terminology, jargon and abbreviations. bnsf.com Update notifications inform BNSF customers of new Web tools at www.bnsf.com, or changes to existing tools. Even while we were forced to limit the number of customers in our stores due to COVID-19 restrictions, we learned that we’re able to service them better with more individualized attention. Terms Of Use | Privacy Policy | ©2021 BNSF Railway Company. At BNSF, we are committed to providing you the information you need to make informed transportation decisions. Operations. Looking for a media contact within BNSF? BNSF, at its discretion, may provide 3rd party employee access to BNSF property when the service is to provide a minor service function and is under the direct, line-of-site supervision of a supplier employee that is badged by eRailsafe & BNSF Contractor Orientation. Retirees may not work at BNSF any longer, but many are active in their communities and play an important role as unofficial ambassadors for BNSF. Click to see our best Video content. TRRA (866) 931-0498. Find the right person at BNSF to help you. Use the Customized Rate Profile tool to create and customize reports that will help you stay on top of any rate changes for the lanes and commodities you specify. – Suite 200 – Dallas, TX 75019 | Phone: 800.275.8521 Need to track price updates on your frequently used lanes and the commodities you ship the most? Here we focus on topics that illustrate our commitment to where we live and work. BNSF's secure customer website enables shipment tracking, bill payment, and more. It's a way to stay informed about the company, learn more about how freight rail contributes to our way of life, explore the company's rich history and connect with other BNSF supporters. Get reviews, hours, directions, coupons and more for BNSF Railway at 707 N 20th Ave, Phoenix, AZ 85009. Our vision is to realize BNSF's tremendous potential by providing transportation services that consistently meet our customers' expectations. Easily search available rates, collaborate with BNSF on rates, as well as track the progress on rates for new opportunities. Use our routing guides to find interchange points with these other rail carriers: This list will help you prepare to submit instructions to BNSF using the Shipping Instructions application. Find the right person to help you with your retirement benefit questions, including health insurance, the Employee Assistance Program and payroll. Log in to the Employee Portal to access safety rulebooks, pay and benefits information, A collection of printable weight restriction maps. Compare over-the-road costs, review transit times and find out how much carbon you can save. Customer Letters inform BNSF customers on a variety of marketing and service-related topics. BNSF Logistics ©2021 | Headquarters: 3200 Olympus Blvd. If you would like more information on any of the subjects contained in this section, please feel free to contact us. BNSF Logistics LLC is a Arkansas, USA based logistics service provider company. Railroad Emergencies: 1-800-232-0144. Learn how easy it is to become a BNSF customer. Customer Service (866) 889-2826, Ext. Facility Update notifications inform BNSF customers of changes related to specific facilities. Accounting +1-855-476-9361 After Hours Customer Service +1-855-277-5579 Canadian Project Cargo/Int’l +1-416-620-7500 Canadian Road Division +1-416-621-2673 Detailed information and maps covering maintenance on the BNSF network. “The customer portal is a great system, but I wouldn’t want to use it without still working with my account manager! BNSF doesn’t just move freight; we connect with people and communities along the way. A guide to policies and rules for credit and collections, shipping, service, equipment, liability, storage, drayage, and more. BNSF Logistics is looking for qualified carriers and service providers that will contribute to our customer's success with reliable, quality service. BNSF Railway’s first-in-the-industry Tribal Relations program seeks to build and strengthen ties with the many diverse tribal nations on BNSF’s network, and to foster within BNSF a greater cultural understanding of these tribal nations, their rights and governance, cultural resources, and other crucial issues. Questions about schedule information and comments pertaining to service-related issues: Group Travel: 312-322-6772: Information or to make reservations for pre-arranged travel for groups of 25 people or more. Highlighting our commitment to safety, service, communities and our heritage. For 170 years, BNSF has played a vital role in building and sustaining this nation's economy. If you have questions about shipping by rail, contact our Merchandise Sales team at Merchandise@csx.com.. Learn more about what it means to do business with BNSF and the process we use for working with suppliers. Find the lot location and check for billing at intermodal facilities with a given unit number. Friends of BNSF is a community for people who have a connection to or affinity for BNSF. Look up UMLER specifications for up to 300 railcars. 123 N Depot St. Cherryvale, KS 67335 (620) 336-2291. Also, all customers now have to log in to access pricing tools and information. BNSF’s Public Projects team is the point of contact for the communities we serve when they desire to deliver infrastructure projects that cross, intersect, or parallel BNSF’s network in some way. We're proud to tell our story and how we strive to be a trusted partner worthy of your respect. The BNSF Railway help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Pricing Update notifications inform BNSF customers of changes to existing rates or price structures. Here we explore how our investments and innovations enable the reliable and efficient delivery of freight. Shop online for BNSF-branded merchandise. We seek to acquire quality goods and services at the lowest total cost of ownership by working resourcefully, efficiently, effectively and ethically with both current and prospective suppliers. We all have one thing in common: we worked at BNSF Railway or one of its predecessor railroads. 3. cs3@watco.com. Need to talk with someone at BNSF about a news report you’re putting together? Locate pricing for any product from grain to coal or from lumber to steel -- as well as information on national tariffs, demurrage and storage charges, fuel surcharges and finance charges. But we don't just move freight; we touch people and communities along the way. Service Advisory notifications inform BNSF customers of temporary changes or interruptions to transportation service. Once registered, you will have instant access to pricing information. All Rights Reserved. We seek to acquire quality goods and services at the lowest total cost of ownership by working resourcefully, efficiently, effectively and ethically with both current and prospective suppliers. sign up for training opportunities and more. Here we highlight stories centered on our safety culture and why it is ingrained in everything we do. ... Find the lot location and check for billing at intermodal facilities with a given unit number. Look here for key forms, links to your most-used applications, pricing information, and more. Burlington Northern Santa Fe [BNSF] reviews first appeared on Complaints Board on Nov 18, 2011. Amtrak to lift capacity limits on seat sales in May Amtrak will end its 50% capacity limit for ticket sales on May 24, a company spokesman has confirmed to Trains News Wire. Senate Bill 2146, brought by Sen. Randy … Here we demonstrate how BNSF's legacy makes us confident in our future. A 6,400-acre master-planned intermodal development that has the land and infrastructure available to accommodate: The HRE project will create a critical new access point for the CenterPoint Intermodal Center (CIC), providing a number of benefits to the park, local community and the region. Take A Sneak Peak At The Movies Coming Out This Week (8/12) New Movie Releases This Weekend: April 30-May 2 Find images, videos and PDFs that help tell you more about BNSF. BNSF (800) 533-2673. Accessibility upgrades to the North Dakota Capitol are set to be fast-tracked under a bill passed Wednesday. Contacts. From the materials that help create products people use every day to the actual finished products, our consistent and cost-effective service takes products of any size to customers when and where they need them. Use their suite of products to receive information for more than 900,000 medical professionals. We enable our customers to participate in a wide range of markets in North America and around the world. BNSF Railway Help Pages: What to Know. This website is best viewed in Chrome or Safari. Complete and submit a credit application online. The passenger railroad will continue to display information on the percentage of seats available on the Amtrak.com website for those wishing to seek less crowded trains for distancing purposes. Any gift certificate you purchase will have a serial number, such as 1111-2222-3333-4444. Customer can track their shipment using reference or identifier number. Find information regarding potential finance charges. At BNSF, we are proud and honored to receive recognitions from various organizations. – Suite 200 – Dallas, TX 75019 | Phone: 800.275.8521 She has always done a fantastic job for us as a customer. Calculate ALK rail miles from point to point. Please have a look here to see what other groups are saying about BNSF Railway. Look up the Standard Transportation Commodity Code (STCC) either by partial digits or description. Questions about schedule information and comments pertaining to service-related issues: Group Travel: 312-322-6772: Information or to make reservations for pre-arranged travel for groups of 25 people or more. A complete reference guide for the tools available for carload customers from set up, planning, and shipping to management. The park is at the epicenter of the region’s immense transportation infrastructure, located adjacent to the I-55 / I-80 interchange and anchored by the BNSF Logistics Park Chicago and the Union Pacific Joliet Intermodal Terminal. No matter what you're shipping, BNSF has a service to meet your needs. New Customers. No restrictions to trailer parking ratio; Heavyweight roads; New road, water and utility systems; Public bus service; 24/7 on-site fire and police protection, BNSF Logistics Park Chicago, Union Pacific Joliet Intermodal Terminal, CenterPoint Intermodal Center - Joliet/Elwood, Reduce drive times to/from CIC for tenants and other users, Support 20,000 trucks passing through CIC daily, On-site storage facilities for containers / trailers and equipment. Find locations of Premier Transload Facilities on a map or search by zip code or city. Emergency Dispatch Number (316) 262-1700. Find the right person at BNSF to answer your question by filling out our form. Problem With a Shipment? Web Report U.S. and global economies rely on rail, and BNSF is a vital link in the global supply chain. Look up estimated transportation times for traditional rail service. customer registration NEW USER Your company is currently or has previously shipped or received freight via BNSF rail; and has an employee who needs to create a new bnsf.com profile. All Rights Reserved. U.S. energy company Southern Co said Thursday it was targeting a December in service date for the third reactor at its Vogtle nuclear power plant in Georgia. A quick reference guide for oversized, dimensional, or high-wide shipments. The latest review Excessive horn noise was posted on Nov 18, 2011. Refer to the Intermodal Reference for details about setup, planning, shipping and managing. BNSF Logistics ©2021 | Headquarters: 3200 Olympus Blvd. We will show you how to get a rate, ship, track and manage your account by using our online tools. Browse Browse our entire list of rail stations for more detail such as OPSL, SPLC, and county. BNSF’s Economic Development team can help guide you through the process of expanding, developing or selecting a site. Customer Tools. BNSF is a critical link that connects consumers with the global marketplace. Tour North America’s largest Inland Port, located just 40+ miles outside of Chicago. BNSF plays a vital role in our economy’s supply chain, moving freight across our nation every day. Learn more about our trains, how we operate them, and the variety of railcars we haul, in the informative BNSF Virtual Train Tour. BNSF purchases material and service items from an extensive list of sources. Learn More. Log in to get the latest information on your invoices, payments and purchase orders. Optional services that allow you to utilize or store equipment on BNSF property for an extended period of time. Network Update notifications inform BNSF customers on a biweekly basis of the overall state of our network. Use this page to find the right person at BNSF to answer your supplier questions. Browse to find what cities are included in the various industrial products rate groups. Service. Get in touch with us using the Media Contacts list on the left. Ethics and Compliance Hotline. Look up estimated transportation times for shipping containers and trailers on our intermodal network. At BNSF, nothing is more important than safety. Remaining balances on gift certificates can be used for future orders by reentering your existing number. Check this site for information about benefits and retirement plans. The campus setting allows customer size and term flexibility under single ownership, with real estate and zoning to accommodate a wide range of needs as well as the ability to leverage in-park suppliers, carriers and other service providers. Short videos that share timely and relevant information with customers on a variety of topics. Being one of the widest growing 3PLs, BNSF boasts of their service quality, flexibility and modal breadth. For 170 years, BNSF Railway has been an essential connector – safely and efficiently transporting freight from point A to point B. The campus setting allows customer size and term flexibility under single ownership, with real estate and zoning to accommodate a wide range of needs as well as the ability to leverage in-park suppliers, carriers and other service providers. Today's BNSF Railway is the product of nearly 400 different railroad lines that merged or were acquired over the course of 170 years. BNSF plays a vital role in our economy’s supply chain, moving freight across our nation every day. That is … No trailer parking restrictions; On-site storage facilities for containers / trailers and equipment Recognizing our contribution to our nation's economy, we work to listen and respond to customers' needs, maintain strong corporate governance, provide value to investors, and strategically invest to keep our rail network strong. If you do not have your login ID, please register on bnsf.com using our new expedited registration process. Are you developing a new facility or looking to expand? You can rely on BNSF’s team of experts to help educate you on the benefits of incorporating our rail network into your supply chain. Railway has been safely and efficiently transporting freight and helping shape our 's... Various industrial products rate groups America ’ s Economic Development team can help you... Are included in the various industrial products rate groups our vision is to become a BNSF customer to... 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